Found 4 from your keywords: author="Tjiptono, Fandy"
Service Quality & Customer Satisfaction-Edisi 5
Edisi-ISBN/ISSN9786230103032Deskripsi Fisikxx+436hlm; 19x23cmJudul Seri-No. Panggil658.4013 TJI s
Service Management:Mewujudkan Layanan Prima
Tjiptono, Fandy 2022
Edisi-ISBN/ISSN9786230129186Deskripsi Fisikxviii, 390 hal; 19 x 23 cmJudul Seri-No. PanggilRB 658.4013 TJI s C.1
Manajemen Dan Strategi Kepuasan Pelanggan
Edisi-ISBN/ISSN9786230129391Deskripsi Fisikxviii, 334 hal; 19 x 23 halJudul Seri-No. PanggilRB 658.8342 TJI m C.1
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