Gaya APA
Implementing Quality Management System ISO 9001:2008 on he basis of LEADERSHIP, VALUE, COMPTENCE, RESULT & INNOVATION for performace improvement and customer satisfaction. (2009).
Jakarta:
Vorqista.
Gaya MLA
Implementing Quality Management System ISO 9001:2008 on he basis of LEADERSHIP, VALUE, COMPTENCE, RESULT & INNOVATION for performace improvement and customer satisfaction.
.
Jakarta:
Vorqista,
2009.
Monograf.